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Junior Sales Operations Analyst

We are looking to hire great people, who are passionate about using their talents to generate success. Are you the one? Join us - We are Kind.

This role serves to optimize and improve the sales process for the sales team. You will work to improve workflows, remove roadblocks, and promote efficiencies in the sales process. You are required to provide data analysis and are capable of using tools like Pipedrive to track the performance of sales processes, and are able recognize opportunities for improvement in those processes.


  • Support our sales organization with CRM reporting, dashboards, metrics, KPIs
  • Responsible for weekly, monthly, and quarterly sales analytics need for the business
  • Responsible for setting up Pipedrive and following up with the team to ensure it's mapped according to our work processes and in the end also that it's used correctly by everyone.
  • You are the sales process creator, analyst, and optimizer
  • You inform and suggest improvements for sales tools and workflows
  • You constantly monitor feedback from the sales team to improve process and promote efficiency.
  • You will help out with lead gen from a CRM perspective


  • You have worked in traditional sales or operations roles
  • You have a well-rounded understanding of typical sales processes and team structures
  • You have experience with CRM tools like Salesforce, Pipedrive etc.
  • You have a demonstrated data analytics ability to critically look at performance data and draw constructive conclusions from the results
  • You have the ability to suggest and pitch process improvements or suggest efficiencies to improve the sales team performance
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Djäknegatan 5
211 35 Malmö Directions

Join the team

Our office space is located in central Malmö, a stone’s throw away from a few of Malmö’s best coffee places. You can work from here, your home or under an umbrella at the beach, as long as you are happy and you have wifi for video calls. 

  • Flexible Working Hours

    Early bird or night owl, you plan your own day to suit your body clock. Some of us hit the gym during lunch while others take a nap. We are sure you know what works for you.

  • Six Weeks Holiday

    We believe that it is important to rest, recharge and spend time with loved ones, therefore we offer six weeks paid holiday per year.

  • Remote

    Most team members work from our office in Malmö, but you have the possibility of working from home. Some people work remote as part of a distributed team.

  • Pension Plan & Wellness Grant

    We've got you covered

We succeed as a team or we fail as a team

At Engaging Care we encourage our team members to reach out when they need help, to ask questions and to express their own opinions and ideas. It doesn’t matter what your title is, we succeed as a team or we fail as a team.

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